25% off: 500 credits for just $15

Terms of Service

Last updated: February 18, 2026

1. Agreement to Terms

By accessing or using Genera ("Genera", "we", "us", or "our") services at genera.video, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access our services.

2. Description of Services

Genera is an AI-powered video and image generation platform. Our services allow users to upload character photos and reference videos, then use AI to generate new content such as character swaps, images, and videos. All generated content is produced using third-party AI models and infrastructure.

3. Use of Our Services

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this eligibility requirement.

Account Registration

To access our services, you must sign in using a supported third-party authentication provider (such as Google). You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Generate content depicting real individuals without their explicit consent
  • Create non-consensual intimate or sexually explicit content of any person
  • Generate content that defames, harasses, threatens, or intimidates any person
  • Produce content intended to deceive or defraud others, including misinformation
  • Create content depicting minors in any inappropriate context
  • Transmit malicious code or viruses
  • Engage in fraudulent or deceptive practices
  • Attempt to gain unauthorized access to systems
  • Interfere with or disrupt our services
  • Create multiple accounts for abusive purposes
  • Resell or redistribute our services without permission

We reserve the right to review generated content and suspend or terminate accounts that violate this policy. Violations may be reported to the appropriate authorities.

5. User Content and Uploads

Your Uploads

You are solely responsible for the content you upload to our platform, including character photos and reference videos. By uploading content, you represent and warrant that you have the necessary rights, licenses, or permissions to use and submit that content.

AI-Generated Content

Content generated through our AI services is produced using automated systems. We do not guarantee the accuracy, quality, or appropriateness of AI-generated outputs. You are responsible for reviewing and ensuring any generated content is appropriate before using or sharing it.

Content License

You retain ownership of content you upload. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and process your content solely for the purpose of providing our services. This license terminates when you delete your content or account.

Generated Content Ownership

Subject to these Terms and applicable law, you may use AI-generated content created through your account for personal and commercial purposes. We make no representations regarding copyright ownership of AI-generated content.

6. Payment Terms

Credits and Subscriptions

Our services operate on a credit-based system. We offer subscription plans that include credits for generating content. By subscribing, you agree to pay the applicable fees as described at the time of purchase.

Billing

Subscription fees are billed in advance on a recurring basis depending on your chosen plan. Your subscription will automatically renew unless cancelled before the renewal date.

Payment Processing

All payments are processed securely through our third-party payment processor, Creem. We do not store your payment card details on our servers.

Refunds

Refunds are handled according to our Refund Policy. Unused credits do not carry over between billing periods unless otherwise specified in your plan.

7. Intellectual Property Rights

Our Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, software, and underlying AI models, are owned by Genera or its licensors and are protected by intellectual property laws.

Feedback

Any feedback, suggestions, or ideas you provide about our services may be used by us without any obligation to compensate you.

8. Third-Party Services

Our services rely on third-party AI models, cloud infrastructure, and payment processors. We are not responsible for the availability, accuracy, or performance of these third-party services. Our services may also contain links to third-party websites that are not owned or controlled by Genera.

9. Disclaimers

Service Availability

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free.

AI Output Quality

AI-generated content may contain artifacts, inaccuracies, or unexpected results. We make no representations or warranties about the quality, accuracy, or suitability of any AI-generated content.

10. Limitation of Liability

To the maximum extent permitted by law, Genera and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our services
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of transmission to or from our services
  • Any issues with AI-generated content, including inaccuracies or unintended outputs
  • Any errors or omissions in any content
  • Any loss or damage incurred as a result of your use of our services

11. Indemnification

You agree to defend, indemnify, and hold harmless Genera and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of our services, your uploaded content, your use of AI-generated content, or your violation of these Terms.

12. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination:

  • Your right to use our services will immediately cease
  • Any unused credits will be forfeited
  • We may delete your uploaded content and generated outputs

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Genera operates, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in that jurisdiction.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Your continued use of our services after such changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms constitute the entire agreement between you and Genera regarding our services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Email: hello@genera.video
Website: genera.video